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LUMEN / CENTURYLINK EMPLOYEE FINANCIAL PLANNING

Your Pension Has Outlived Three Company Names. Make Sure It Outlives Your Career.

Qwest became CenturyLink. CenturyLink became Lumen. In 2026, the Phoenix fiber business went to AT&T. Through all of it, the pension you earned is still there, mostly frozen, interest rate sensitive, and full of one-way decisions. I help Lumen, CenturyLink, and legacy Qwest people in Phoenix sort out what they have and what to do with it.

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WHO THIS PAGE IS FOR

Same Benefits, Four Different Badges

Metro Phoenix has one of the largest legacy Qwest populations in the country, and after decades of renames and deals, people holding the same pension can work for different companies today. Wherever your badge says you work now, if your service traces to Qwest or CenturyLink, the benefits below are yours to understand:

You are...Your situation
A Lumen employee todayActive 401(k) with the Lumen match; a frozen pension benefit if you were hired before 2009 (non-represented) or continuing accruals under the union Account Balance Formula.
Moved to AT&T in the Feb 2026 fiber dealNew employer, new 401(k), and a set of decisions about your old Lumen 401(k) balance. Your vested Lumen pension stays with the Lumen plan; it did not convert to an AT&T benefit.
Already retired or separatedA vested benefit in the Lumen Combined Pension Plan, either in pay status or waiting for your commencement election, the biggest single decision left on your list.
Recently laid offLumen has run repeated workforce reductions since 2022. Severance timing, the 401(k), and the pension election all land at once; sequence them deliberately.
THE PENSION

The Lumen Combined Pension Plan: Frozen, But Not Static

The old Qwest pension merged into what is now the Lumen Combined Pension Plan at the end of 2014. Accruals for non-represented employees ended after 2009 (and post-2009 non-represented hires were never in), but frozen does not mean finished: frozen benefits keep earning interest credits, and many union-represented employees still accrue today under the Account Balance Formula, which credits 3% of eligible compensation a year plus interest tied to the 30-year Treasury rate, with 3-year vesting and a lump-sum payout option.

The number that matters for confidence: per the plan's 2025 Annual Funding Notice, the plan was 92% funded, about $4.29 billion in assets against $4.68 billion in liabilities, improved from 86% a year earlier, and Lumen added a $101 million voluntary contribution in January 2026. The plan's demographics tell the real story: of roughly 34,000 participants, fewer than 9,000 still work there. This is largely a retiree plan now, and Lumen has already transferred one ~$1.4 billion slice of retiree obligations to an insurer back in 2021. More de-risking is always possible, which is one more reason to understand your benefit before decisions get made around you.

For pre-2009 legacy-formula participants, the lump sum conversion moves inversely with IRS interest rates: higher rates mean a smaller lump sum. The mechanics work like the ones I laid out for AT&T's segment-rate lookback, though Lumen's plan applies its own rate basis and timing, so your plan estimate governs. You can pressure-test a lump sum versus annuity decision in the telecom pension calculator and then verify against your official quote.

THE REST OF THE STACK

The 401(k), the AT&T Handoff, and the Layoff Math

The Lumen 401(k)

Per the plan's summary description, Lumen matches 100% of your first 1% of eligible pay plus 60% of contributions from 1% to 6%: a maximum match of 4% when you contribute 6%, with a year-end true-up, Roth availability, and automatic enrollment. Contributing less than 6% leaves guaranteed money unclaimed.

For long-tenured employees, the planning question is rarely the match; it is what sits in the account. Decades of contributions plus a frozen pension plus Social Security is a three-source retirement, and the withdrawal order across those sources drives your lifetime tax bill.

Moved to AT&T? Laid Off? Same Homework.

AT&T closed its $5.75 billion purchase of the CenturyLink and Quantum Fiber consumer business on February 2, 2026. If you went with it, you now hold benefits in two systems: an old Lumen 401(k) (leave it, roll it, or consolidate it), a vested Lumen pension that stayed behind, and a new AT&T benefits enrollment with its own match rules and deadlines.

And if you were caught in one of Lumen's reductions instead, the sequencing is the same discipline under worse conditions: severance cash flow first, health coverage bridge second, then the pension commencement and rollover decisions, none of them rushed, because most of them are irreversible.

Retiree medical deserves one honest sentence: Lumen's post-retirement health benefits have been cut back over the years, newer hires are generally ineligible, and company contributions for many others are capped, so build your healthcare bridge assumptions conservatively and verify your own eligibility in the plan documents.

Plan terms referenced on this page are current as of July 2026; confirm the specifics with your benefits administrator. Jay Chang is not affiliated with, endorsed by, or sponsored by Lumen Technologies (CenturyLink) or any of its subsidiaries. All company names and trademarks are the property of their respective owners.

Three company names later, someone should finally map the whole thing.

Bring your pension estimate, your 401(k) statement, and whatever the latest transition paperwork says. I'll lay out what you have across every era of the company and the order your decisions should happen in.